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For over 60 years Think Utility Services, LLC. – formerly known as Midway Utility Services – has been servicing the multifamily industry. Since our sister company’s inception, Midway Services, Inc., in 1957, we have continued to learn, grow and instill the very best service models to our customers while seeking to deliver the highest quality service, and exceeding our clients’ expectations.

Think Utility Services was found as an expansion of the Midway Services Re-Piping Division, which began in the early 1990s. It was created to address the ever-growing demand for domestic piping replacement caused by failing polybutylene pipes installed in the multi-family marketplace.

Think Utility Services soon mastered the re-piping process and proved to be a leader in the industry with more than 100,000 units during that time. We also specialize in utility billing for property managers and residents. Think Utility Services has a team that will answer all property managers and resident questions about utility billing, submetering, or any issues you're experiencing.

Think Utility Services, as an expert in re-piping and water consumption solutions, quickly responded to real estate owners/manager's concerns in multi-family utility services. Through research and development of the opportunity, we decided to launch the Utility Services Department and became a leader in the submetering industry.

Our field experts bring practical as well as technical knowledge and expertise to our submetering program. By installing and servicing our own systems, we meet and exceed the needs of the submetering industry and our Property Owners/Managers. Since the inception of our Utility Services Department, we have installed over 100,000 meters. We currently read, invoice, and collect monthly on a significant portion of that portfolio.

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New Job: Bilingual Administrative Assistant

Think Utility Services, Inc. is a nationally recognized multifamily sub-metering and utility management provider headquartered in Clearwater, FL. Our company provides industry-leading customer service and technical support for multifamily clients looking to reduce utility costs through utility billing, conservation and repair or installation of various utility sub-metering systems.

Job Responsibilities

  • Answer resident utility questions
  • Notate resident accounts
  • Communicate with residents and property managers via phone and e-mail
  • Take payments
  • Follow company directives and policy
  • Uphold the highest standards of professionalism and integrity
  • Engage in other duties as directed by management

Qualifications/Job Requirements

  • High school diploma or GED
  • Basic computer skills
  • Ability to work both independently and in a team environment
  • Excellent verbal and written communication skills
  • Strong organizational skills and detail-oriented
  • Ability to work both independently and in a team environment
  • Excellent verbal and written communication skills
  • Strong organizational skills and detail-oriented