Employment Opportunities
For over 60 years Think Utility Services, LLC. – formerly known as Midway Utility Services – has been servicing the multifamily industry. Since our sister company’s inception, Midway Services, Inc., in 1957, we have continued to learn, grow and instill the very best service models to our customers while seeking to deliver the highest quality service, and exceeding our clients’ expectations.
Think Utility Services was found as an expansion of the Midway Services Re-Piping Division, which began in the early 1990s. It was created to address the ever-growing demand for domestic piping replacement caused by failing polybutylene pipes installed in the multi-family marketplace.
Think Utility Services soon mastered the re-piping process and proved to be a leader in the industry with more than 100,000 units during that time. We also specialize in utility billing for property managers and residents. Think Utility Services has a team that will answer all property managers and resident questions about utility billing, submetering, or any issues you're experiencing.
Think Utility Services, as an expert in re-piping and water consumption solutions, quickly responded to real estate owners/manager's concerns in multi-family utility services. Through research and development of the opportunity, we decided to launch the Utility Services Department and became a leader in the submetering industry.
Our field experts bring practical as well as technical knowledge and expertise to our submetering program. By installing and servicing our own systems, we meet and exceed the needs of the submetering industry and our Property Owners/Managers. Since the inception of our Utility Services Department, we have installed over 100,000 meters. We currently read, invoice, and collect monthly on a significant portion of that portfolio.
New Job: Bilingual Customer Service Representative
Think Utility Services, Inc. is a nationally recognized multifamily sub-metering and utility management provider headquartered in Clearwater, FL. Our company provides industry-leading customer service and technical support for multifamily clients looking to reduce utility costs through utility billing, conservation and repair or installation of various utility sub-metering systems.
Job Responsibilities
- Answer resident utility questions
- Notate resident accounts
- Communicate with residents and property managers via phone and e-mail
- Take payments
- Follow company directives and policy
- Uphold the highest standards of professionalism and integrity
- Engage in other duties as directed by management
Qualifications/Job Requirements
- High school diploma or GED
- Basic computer skills
- Ability to work both independently and in a team environment
- Excellent verbal and written communication skills
- Strong organizational skills and detail-oriented
- Ability to work both independently and in a team environment
- Excellent verbal and written communication skills
- Strong organizational skills and detail-oriented
New Job: Customer Service - Entry Level
Think Utility Services, Inc. is a nationally recognized multifamily sub-metering and utility management provider headquartered in Clearwater, FL. Our company provides industry-leading customer service and technical support for multifamily clients looking to reduce utility costs through utility billing, conservation and repair or installation of various utility sub-metering systems.
Job Responsibilities
- Answer resident utility questions
- Notate resident accounts
- Communicate with residents and property managers via phone and e-mail
- Take payments
- Follow company directives and policy
- Uphold the highest standards of professionalism and integrity
- Engage in other duties as directed by management
Qualifications/Job Requirements
- High school diploma or GED
- Basic computer skills
- Ability to work both independently and in a team environment
- Excellent verbal and written communication skills
- Strong organizational skills and detail-oriented
- Ability to work both independently and in a team environment
- Excellent verbal and written communication skills
- Strong organizational skills and detail-oriented
New Job: Traveling Service Technician/Meter Reader
We are currently seeking a full-time residential and commercial Utility Meter Technician to perform daily utility sub-metering system maintenance for our client's multi-family and commercial portfolios. The Utility Meter Technician will perform routine maintenance on wireless water and electric sub-metering systems which will include installation, replacement, and testing of specific system components. Some electrical and plumbing skills are necessary as work may consist of testing electrical outlets, re-piping CPVC and copper lines near existing water meters, and replacing unit water shut-off valves. Additional tasks will involve tracing water lines to ensure accurate measurement. This position requires excellent communication skills, exceptional organization, and a high level of professionalism. A company vehicle is provided as weekly in-state and out-of-state traveling is required.
Job Responsibilities
- Receives and works under oral, written, or electronic direction from Project Managers
- Performs sub-metering equipment testing, repairs, and installations as directed
- Electrical work involving receptacles, breakers, and switches
- Removing and installing meters
- Provides consistent, detailed reporting of daily work performed and materials used
- Performs physical property inspections for future sub-metering installations
- Maintain company vehicle and inventory of equipment, tools, and supplies
- Upholds commitment to excellence and timeliness
- Performs additional tasks or duties assigned by Project Managers
- Communicate effectively with community members, maintenance personnel, retail owners, and residents upon the direction of Project Managers
Qualifications/Job Requirements
- High school diploma or GED
- Valid driver’s license
- Ability to work both independently and in a team environment
- Able to operate a smartphone and tablet
- Own a personal computer and printer
- Supply own hand and power tools: ex. cordless drill, voltage tester, screwdriver, cordless tools, pliers, pipe cutters, and wrenches (some items will be company provided)
- Excellent verbal and written communication, math, and problem-solving skills
- Strong organizational skills and detail-oriented
- Out-of-state travel 70% includes overnights, in-state travel 30%
- Paid drive time before or after standard business hours
- Little to no travel on weekends
- May be required where necessary to work on emergency calls and extended hours (after-hours and weekends)
Physical Demands
- Ability to climb ladders and stairs
- Ability to work outdoors and in unconditioned hallways, mechanical rooms, attics, and crawl spaces
- Able to frequently stand; walk; climb or balance; stoop; kneel; crouch; crawl, carry
- Frequently lift, move and carry up to 50lbs
- Work quickly and efficiently
Benefits
- Medical, vision, dental, and life insurance plans at affordable group rates
- Paid holidays
- Vacation
