North Carolina Multifamily Utility Billing & Water, Gas, Electric Submetering Services

Since 1957, we have continued to learn, grow, and refine the service models that have made our company a trusted partner for property owners and managers throughout the Southeast. Think Utility Services was established in the early 1990s to address the growing demand for domestic piping replacement caused by failing polybutylene piping systems commonly installed in multifamily properties. Over the years, our company has evolved into a leading provider of utility billing, utility management, and submetering solutions, helping property owners recover utility costs while promoting conservation and operational efficiency.

Our experienced field professionals bring both practical, hands-on experience and technical expertise to every project. Unlike many providers, we install, maintain, and service our own submetering systems, giving us a unique understanding of the challenges property owners face. This direct involvement enables us to deliver reliable water, gas, and electric submetering solutions for apartment communities, condominiums, mobile home parks, RV parks, resorts, commercial properties, and new developments throughout North Carolina. By combining advanced technology with knowledgeable support, we consistently exceed industry standards and client expectations.

Since the inception of our Utility Services Department, Think Utility Services has installed more than 100,000 utility submeters across a wide range of property types. Today, we continue to read, invoice, and collect utility charges on a substantial portion of that portfolio, providing comprehensive utility billing services that simplify property management and maximize utility cost recovery. Whether your property is located in Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Concord, Gastonia, Huntersville, Chapel Hill, Apex, or Mooresville, our team has the experience, technology, and proven track record to help you implement a successful utility billing and submetering program.